Booking Information
No deposit necessary for day bookings, payment can be made a week before or on the day.
We do not have eftpos/credit card facilities and the closest bank is an hours drive away so please come with cash only.
Please complete a Booking Enquiry.
Client Cancellations
Cancellations made within 24 hours of your booking will incur the full fee of the booking. Cancellations made within 7 days will incur 50% of the full fee of the booking.
Booking Conditions
Clients bookings are accepted on the understanding that they accept the possible risks that inherent around animals including horses and they undertake any activity at their own risk.
Changes or Cancellations by Wild Oat Farms
If we are forced to cancel due to weather conditions or as a result of unusual and unforeseeable circumstances beyond our control, we offer a full refund of all monies paid. If it is necessary to make significant change or cancel before departure, we will advise you as soon as possible. We regret we cannot pay any costs or expenses or losses you may incur as a result of any change or cancellation.
Client Responsibilities
Clients must take full responsibility for their own actions and of any children they are parent/guardian of, and not go against the advice and direction of Wild Oats Farm workers, helpers and volunteers. Clients must listen and follow the onsite safety induction that will be provided before the booked activity. Clients must read and accept all stated regulations, by-laws, instructions, statements and requirements that are specified throughout the Wild Oats Farm website and forms. Clients must not smoke or vape on or near the property.
Risk Awareness Statement
All animals including horses can be unpredictable at times. We try to provide the highest of care to minimise risks, however situations can happen outside of our control which can result in serious injury.
Whilst we take every bit of care to ensure a high level of safety whilst customers are around or riding horses. There is always a risk whilst taking part and horses and animals can be unpredictable which can result in serious injury or death. We ask that customers and parents and/or guardians have read and understand the safety, risk awarness and terms & conditions before carrying out any Trek,Lesson,Holiday program or any other activity at Wild Oats Farm.
Horses and horse riding is a hazardous sport and as a result, riders and all other persons involved must be aware of the associated risks. Whilst we take every care to minimise such risks, customers need to be aware that accidents can occur outside of our control and can result in serious injury or death.
Liability Statement
Wild Oats Farm endeavours to minimise risks to health and safety, so far as reasonably practicable when around all animals and whist taking part in any of the activities. These activities include but not limited to the Petting area, parties, feeding and grooming, trekking, horse riding lessons, holiday and therapeutic programs and any visitor/customer that enters onto the property. This list is not in its entirety.
We ask that all our customers/visitors, understand and acknowledge that any animal can be unpredictable and this can be outside of our health and safety control.
Customers/visitors need to make themselves aware of the risks when interacting with any of the animals and it is accepted by visitors/customers that any interaction with the animals may cause serious injury.
It is the responsibility of all visitors/customers, parents/guardians for children under the age of 16 years of age, to have read and understood the terms and conditions upon entry to Wild Oats Farm and recognise that due to the unpredictable nature of animals and the environment, accidents can happen outside of our control, resulting in serious injury or fatality.
Terms and Conditions Statement
All bookings, sessions and activities are accepted on the understanding that all clients, guests, visitors and workers respect and accept the possible risks that inherent around horses and that they attend any bookings and/or activities at their own risk. It is important that clients realise that they are responsible for making themselves aware of the risks involved and are responsible for making their own decisions accordingly. A safety induction will be provided before any activity and must be attended by all adults and children, no activity will begin without a safety induction beforehand. There is a riding weight limit of 105KG maximum. I have read the above notice carefully and acknowledge receipt of a copy thereof. Clients agree to accept the authority and decisions of the operator’s employees, tour leaders and agents whilst on the activity. We care for and know our animals really well and we place a high importance on animal and rider welfare. If in the opinion of such a person the health of a client or animal at any time before or after departure appears likely to endanger the safe, comfortable or happy progress of the ride, the client may be excluded from all or part of the ride. All children under the age of 16 will be lead/supervised at all times. All adult riders will be riding without a person leading/supervising their horse. Should any person feel they want to be lead please ask. All treks will be carried out at walk. For experienced riders and following assessment by the guide, if it is felt a rider is capable of trot or canter on their horse, it will be conducted in the designated areas on the trek and upon agreement of both guide and rider. Spontaneous trotting/cantering by riders can cause risk to themselves and other riders. Following an induction given to all riders in regards to controlling their horse an assessment will be made by the guide prior to the onset of any trek, to evaluate the ability of all riders. Lead/supervision will be given to any rider who is seen to be needing supervision and clients agree to accept the final decision made by the guide or the ride will be terminated and full payment taken. Riders under the age of 16 who claim to have riding experience will be assessed prior to trekking. Only then will a decision by the guide be made as to the child being unsupervised on the trek. If decided by the guide that a child can trek unled/without supervision parental consent will be sort. The guide will always reassess any client during the ride and give supervision/lead if required for safety reason. No changing of horses/ponies whilst trekking without the consent and supervision of the guide. Adults must prove they are experienced and confident enough to ride before the trek begins. This is to be done safely in the arena with the Wild Oats Farm team supervision and guidance. If the rider is not experienced enough or shows they cannot ride without a lead for any reason the team has every right to ask the rider to walk or not attend the activity, to ensure the safety and wellbeing of the customer and horse. By signing this disclaimer you consent that the contents contained within will continue to be applied to all future Parties, Treks, Holiday Programs, Lessons or other events that you attend at Wild Oats Farms either on the premises or off site. There is no need for you to complete a further disclaimer for each subsequent visit, however you may do so if you wish. You must inform us immediately should your circumstances, physical and/or medical condition change at any point after signing this disclaimer which may impact your ability to ride or be around the animals. Wild Oats Farm and its staff/volunteers accept no responsibility should an accident occur as a result of a change in your circumstances of your physical and/or medical condition and you fail to inform us.